HEATER-RADIANT TRIPLE;FT

Verified Purchase

Order was easy to make on the phone. Customer representative understood what exactly the right part that I should be ordered. Shipment came on time. However, the part insider the box was not packed well. it was broken into several pieces internally. I immediately called the company and informed the part was damaged. She said they will ship me another replacement part. She told me to keep the damage part for now. They will send me a return label if they want me to return the damage part. The new part came within few days with no damage. I installed it and was working fine. I was not asked to return the damage part. So I trashed it. I was very please with the end result. Overall, great experience. I recommend and use this company again.