Contact Easy Appliance Parts

Before you've ordered

After you've ordered

  • Want to place your order by phone?

    If you have the information ready to place your order, but don't want to do it on-line, you can call us Monday to Friday, 7:00 AM to 1:00 AM Eastern and Saturday to Sunday, 7:00 AM to 11:00 PM Eastern.

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    > Select Option 1 and then 4

  • Need help using EasyApplianceParts.com?

    Need help using the web site? Our extensive Site Help pages will show you how to get the most out of EAP in an easy, step-by-step fashion.

    Online help using EasyApplianceParts.com
    Get help using EasyApplianceParts.com by email

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    > Select Option 2 and then 2 again

  • Can't find your model or part?

    If you can't find your model or part, try checking the online help first. If the directions there aren't enough, contact EAP by email using the link.

    Online help using EasyApplianceParts.com

    Because of the time it takes to research each case we cannot research over the phone. If you email us, we will respond on a first-come first-served basis.

    Request research help by email

  • Need repair help or technical assistance?

    We have compiled the best possible repair help and made it available online. We do not have repair technicians available by phone or email.

    Appliance repair guide

  • Want to check your order's status?

    You can check on the status of your order, or any shipments for your order either on line, by email, or by phone.

    Check order status online
    Check order status by email

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    > Select Option 1 and then 4

  • Want to check on a shipment?

    You can check on the status of your order, or any shipments for your order either on line, by email, or by phone.

    Check shipment status online
    Check shipment status by email

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    > Select Option 1 and then 3

  • Want to cancel an item from an order?

    If the item is in stock you only have a short time from when you placed your order to cancel that item. You may contact EAP to cancel an item that is on backorder and has not shipped. Cancelling items can be done online, by email, or by phone.

    Cancel an item online
    Cancel an item by email

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    > Select Option 1 and then 1

  • Want to return an item you've received?

    If you’d like to return any of your items, you can request a return by contacting our customer service by email or by phone.

    Request a return by email

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    > Select Option 1 and then 2

  • Item missing from your shipment?

    Can’t seem to find a part in your shipment. You can check on the status of your order, or any shipments for your order either online, by email, or by phone.

    Check item status online
    Check item status by email

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    > Select Option 1 and then 3